Return, Refund, Exchange & Cancellation
• We DO NOT process refunds
• You can return or exchange your product within 7 working days of receiving it
• Incase you want to return or exchange your product follow the steps below:
-Email us the issue you are facing with your product on
theindianartisanofficial@gmail.com or whatsapp us on +91 78457 50970
-Once we receive a return request, we will notify you with our official address where the product can be sent via courier
Please Note : We do not provide return pick-ups. The product must be sent to us by the customer in case of an return.
- All refunds are processed only AS STORE CREDIT. Once we receive the product in the same condition as its dispatch we will process your CREDIT NOTE.
• PLEASE NOTE: We are a small business so our response time to both emails and messages is 24-48 hours. Rest assured you will get a reply at the earliest!
Our working days are: Monday - Friday (10:00 AM - 6:30 PM) & Saturday (10:00 AM - 3:00 PM)